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The NDIS National Head Office is located in Geelong, Victoria, Australia, not in Melbourne. The head office (NDIA) is responsible for the overall NDIS planning, policy development and program management all across Victoria (kindly note that Melbourne is the capital of Victoria).
Many people search for “NDIS Head Office Melbourne” because they’re likely looking for local support and assistance with the NDIS. They might need help understanding the NDIS, finding providers, accessing their plan, or resolving an issue. While the head office isn’t in Melbourne, there are still plenty of ways to get the NDIS support you need in the city.
To solve their queries and get support and assistance, one can contact the NDIS partner organisations, the Local Area Coordinators, the Providers, and so on. This blog will shed light on the different ways one can access NDIS support in Melbourne, along with their detailed contact details.
NDIS Head Office Location in Melbourne: A Guide
The NDIS Head Office in Victoria – Geelong
Functions of the National Head Office (NDIS Head Office Melbourne):
- Developing NDIS policies by creating and refining them.
- Managing the NDIS programs by overseeing its operations and subsequent implementations.
- Working closely with the disabled individuals and their families, offering support and help by connecting them with NDIS providers, carers and so on.
- Facilitating research and development to ensure overall NDIS improvement and subsequent effectiveness.
- Managing the NDIS funds sustainably to ensure proper distribution amongst the participants.
- Maintaining the infrastructure and IT systems associated with NDIS support.
- Upholding the quality and safety standards of the NDIS support services through audit and assurance.
You may also like the blog “History of the NDIS”.
NDIS in Melbourne: Local Support and Services
Although the NDIS Head Office is in Geelong, you don’t need to travel so far to contact the NDIS, no matter what your concern is. In Melbourne and the associated suburbs of Melbourne, a comprehensive NDIS network exists, comprising offices, partners and providers. These organisations can assist you as effectively.
Types of NDIS Support in Melbourne, Available To You!
- NDIS Partner Organisations: They are also known as Local Area Coordinators (LACs). They can assist you in understanding the NDIS processes and help you connect with the appropriate service providers. Additionally, they can support you in developing and implementing your NDIS plan. Most importantly, they will provide you with relevant information about local support and the services available to you within your community.
- Early Childhood Partners: As the name suggests, they specialise in providing support to children (0-7 years) with developmental delays and associated disabilities. Their support facilities include early intervention support and NDIS plan management on behalf of the child’s family.
- NDIS Providers: We are an NDIS provider, so contact us to learn more. NDIS providers typically refer to NDIS-registered businesses offering support to NDIS participants. These support services include support coordination, supported independent living (SIL), therapeutic support, domestic support, etc.
- NDIS Contact Centre (1800 800 110): For general NDIS inquiries, eligibility questions, or plan management assistance, you can contact the NDIS Contact Centre directly.
- NDIS Website: The official NDIS website (www.ndis.gov.au) is your central hub for information, resources, and tools related to the NDIS.
| Partner Organisation | Office Address | Phone | Service Type | |
|---|---|---|---|---|
| Latrobe Community Health Service | 2 Euneva Avenue, Glen Waverley 3150 VIC | 1800 242 696 | inner.east.melbLAC@ndis.gov.au | LAC |
| Link Health & Community | 2 Euneva Avenue, Glen Waverley 3150 VIC | 1800 546 532 | ECEI.LINK.LCHS@ndis.gov.au | Early Childhood |
| Link Health & Community | Level 1, 88 Maroondah Highway, Ringwood 3134 VIC | 1800 546 532 | ECEI.LINK.LCHS@ndis.gov.au | Early Childhood |
| Latrobe Community Health Service | Level 1, 88 Maroondah Highway, Ringwood 3134 VIC | 1800 242 696 | outer.east.melbLAC@ndis.gov.au | LAC |
| NDIS (Services Australia) | Level 4, 973 Nepean Highway, Bentleigh 3204 VIC | N/A | N/A | NDIS Office |
| Brotherhood of St Laurence | 19 Corporate Drive, Heatherton 3202 VIC | 1300 275 634 | BSL.customerservice@ndis.gov.au | Early Childhood |
| Brotherhood of St Laurence | 19 Corporate Drive, Heatherton 3202 VIC | 1300 275 634 | BSL@ndis.gov.au | LAC |
| Latrobe Community Health Service | Mountain High Shopping Centre, Bayswater 3153 VIC | 1800 242 696 | outer.east.melbLAC@ndis.gov.au | LAC |
Finding NDIS Support Near You
- Check Out the NDIS “Find a Provider” Tool: Head over to the official NDIS website (www.ndis.gov.au). It’s easy! Just enter your location and select the type of support you need—whether it’s therapy or personal care.
- Connect with Your Local Area Coordinator (LAC): Your LAC is a great resource. They know the ins and outs of local NDIS providers and can guide you through your plan, helping you make the right connections.
- Have Conversations with Providers: Don’t hesitate to reach out! Chat with different providers about their services. This direct communication will help you get a feel for what each one offers (which the NDIS head office might not do so seamlessly).
- Do Your Homework: When you’re considering a provider, check their experience, qualifications, and pricing. You want to ensure they’re the right fit for your needs.
- Ensure Their Registration: It’s important to confirm that the providers are registered with the NDIS. You can verify this on the NDIS website, which keeps a government list of registered providers. You can also reach out to the NDIS head office to cross-check facts on this.
- Read Reviews: Customer reviews can offer valuable insights. They’ll give you a glimpse into other clients’ experiences and the providers’ personality traits.
- Meet and Greet: Try to meet potential providers in person or via video chats. Finding someone you connect with personally can make all the difference.
- You’re in Control: Remember, you have the right to change your providers if you’re not happy. It’s your NDIS plan, so it should feel right for you!
- Reach Out to Your LAC Again: If you need extra help, your provider’s team and your LAC are there to assist you every step of the way.
Conclusion
While the search for ‘NDIS Head Office Melbourne’ might lead you to Geelong, the real power of the NDIS lies in the local connections you make right here in Melbourne. It’s in the conversations with your LAC, the trust you build with your providers, and the support you find within your community. The NDIS is designed to empower you, and that journey begins not in a head office, but in the relationships you cultivate and the support you access right here at home.
Contact No Limits Care to resolve any NDIS related queries!
